Custom Designed Web Site

For an individual site that accurately portrays who you are and what you do, talk to us about a custom designed website.

We will work within your budget to provide all the things you need in order to have a successful online presence and meet all your objectives.

In creating your online presence, we will provide your choice of the following services:

• assist you to choose and register your domain name
• arrange an appropriate web hosting service
• create a uniquely designed look and feel that appeals to your target market and complements your existing logo and / or branding
• help you write your website content - our marketing and copywriting expertise will ensure that your message is conveyed accurately, succinctly and in the right tone for your industry and objectives
• market your brand and website online, to help drive targeted traffic to your site
• optimise your site for search engines
• provide all the technical functionality you may need to make the most of your online presence. Examples include: message boards, RSS feeds, blogs, newsletter subscription, surveys, competitions, reminder service...
• integrate your website with your offline systems and processes so that you gain efficiencies through your online business
• ensure that the content is structured in an intuitive way and that your site is easy to navigate
• provide a content management system to allow you to keep your content fresh while retaining the integrity of your design

We look forward to working with you on developing your new online presence or renovating your existing website. We work hard to ensure that having a successful online presence is easy for you. Get in touch with us today for an obligation free discussion regarding your requirements.

If you are thinking about putting your business on the internet for the first time you may find our article entitled "Maximising your Internet Presence" helpful.

Price from $495* AUD (EX GST)

* Not including domain name & hosting charges.

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eCommerce Website

The purpose of our eCommerce Website is to allow visitors to purchase goods or services over the internet.

In addition to the activities described in the Custom Website section, we will:

• Assist you to choose from the many different online payment options
• Arrange accounts with an online payment provider
• Assist you to address the Privacy Act, a returns policy, your shipping costs calculation and delivery method, calculation and application of GST, and international orders
• Provide a database to store your products, transactions and customer information
• Provide a shopping cart to allow customers to easily place orders with you and make payment
• An online administration system to allow you to fulfill orders online and download transaction information to a .csv (Excel) file
• Implement a simple content management system to allow you to maintain your products and website content
• Implement the online payment methods of your choice

Please note: we assume that if you require payment into your Merchant account, you have a Merchant Account with your bank, that is enabled for Internet transactions. Out of pocket costs such as the merchant account establishment fee, payment gateway fee, and transactions fees are not included in the price.

Price from $1,795 AUD (EX GST)

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eCommerce Website with integration to back office systems

The purpose of an eCommerce Website with backend integration is to allow your business to not only sell goods and services via the internet, but also to fulfill those orders in the most efficient manner possible by seamlessly moving the online orders into your existing offline (or bricks and mortar) fulfillment systems. You may also wish to automatically update your online environment with the status of the order to allow the customer to track the progress.

The integration task can be quite a complex one, however, we will make it easy for you to understand, and ensure that we deal effectively with the most important consideration to you - the impact on people (customers and staff).

With this package, we will complete all the tasks listed above in the eCommerce Website package, as well as the following additional items:

• Allow your online customers to view their offline customer details through the website, and update the details online, thus updating your back office data
• Automatically transfer online orders into your back office fulfillment system
• Automatically transfer order status from your back office fulfillment system into your website environment so that customers can get up to date status on their order at any time
• Provide a facility within the website to allow a customer to view the details of all their orders

In addition to the assumptions of the eCommerce Website package above, we have to make the following assumption in offering this package:

1. Your back office systems provide the required points of entry and exit of data to allow integration

Price: $TBA on application

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Contact Point IT Strategy

We will work with you to develop a strategy to achieve your business objectives through the use of technology in your interactions with customers, suppliers and other third parties.

We will work through the following process with you:

1. Understand your business objectives
2. Conduct a review of your business to identify opportunities for improving your use of technology
3. Determine the best solution to your unique challenges and business goals
4. Present to you an easy to understand strategy paper, including a proposed action plan

Price: $TBA on application

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Web Site Marketing

We will work with you to ensure that you increase the traffic to, and success of, your website.

We will take you through the following process:

1. Consult with you to initially understand your business objectives and budget for improving the success of your website
2. Provide you with regular implementation assistance and advice on what you should do next to increase traffic to your site

Price: We will work within your budget

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Web Site Maintenance

Allow us to keep your website fresh and up to date, and encourage your customers to come back for more.

Our website maintenance package includes provision of the following services:

1. Monthly analysis of website activity, including suggestions for site improvement
2. Up to 10 content changes per month or other activity to improve linkage to your site
3. Up to 2 minor functionality changes per month

Price: $290 AUD (EX GST)

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Website Management - eCommerce Site

Need help to keep your product listings up to date, including descriptions, images and availability? Need help fulfilling the orders you are receiving online?

We will tailor a website management package to suit your needs.

Price: $TBA on application

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Website Management - Customer Service Site

Need help to respond to customer enquiries from your website? Need help to utilise your valuable customer data to engage better with your customers?

We will tailor a website management package to suit your needs.

Total price: $TBA on application

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Automation of Customer Relationship Management

Do you need help with strategies to gain more information regarding your customers in order to serve them better? Do you need help to utilise the extensive customer data you already have?

We can help you utilise technology better in order to gain significant customer data, and use it to help you grow your business.

Total price: $TBA on application

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