Our Services
Contact Point IT Services Pty Ltd specialises in assisting small to medium-sized businesses to interact more effectively with Customers, Suppliers, Third Parties, and employees by providing tailored, cost effective and efficient IT solutions.
Whether it's: providing CRM tools, assisting your business to sell your products and services online, implementing an employee intranet, establishing electronic connectivity with other businesses, automating and streamlining manual processes, or working on a special project with you... we will draw upon a team of broadly skilled individuals and well developed business relationships to provide a solution that reaps value for your business.
We bring many years of experience in both small business through to large multi-national corporations.
Contact Point can help you:
- By improving your efficiency with customers, suppliers and third parties by automating services therefore reducing operating costs and improving customer retention
- By developing web applications including on-line sales systems, that are easy for you and your customers to use, and address security and privacy requirements
- By working with you to improve the popularity of your website - a well-rounded approach is required to ensure you achieve your goals through your online presence
- By generating ideas to extend your current business on-line
- By helping you maintain your website content - keeping it fresh, accurate and useful for building your online presence
- By providing you with simple and creative technology solutions to meet your business needs
We work closely with you
Based on how you run your business, we will work with you to tailor IT solutions to improve your current processes. Of course, solutions vary from business to business but can range from improving customer service to gaining and managing more information about your business.
We work with you to develop an IT strategy for your business
We can show you how technology can streamline the way you interact with your customers, suppliers and other 3rd parties. Technology is a key enabler for business, and can be utilised in many different ways to improve your business.
For example, we work with you to ensure that you capture information about your customers, and help you to use that information to understand your business better and make informed decisions.
Contact Point will work with you to develop an IT strategy to help you achieve your business goals.
We work with you to Maximise your Web Presence
Contact Point provides Website design and development to meet your needs and budget as well as assisting you every step of the way in creating your online presence including: creating an appealing visual experience, ensuring your content is well written, ensuring visitors can intuitively and easily navigate through your site, finding an appropriate web hosting service, registering your domain name, designing and building your online database, and providing website marketing expertise to help ensure the success of your website.
We work with you to help you maximise the benefit from your Website because we know it is a key tool in gaining sales, retaining customers, and in helping you market your product or service to new and existing customers. A well designed website is an important tool for showing your customers what you can do for them. You may be interested in this article: Maximising Your Web Presence
We help you Increase the Traffic of your Web Site
"Build it and they will come" is a thing of the long distant past. Another myth is that if you register with all the key search engines, you will be inundated with traffic. We will work with you to increase the traffic to your website, utilising both on and offline means.
We work closely with you to maintain your Website in tip-top order
Creating a great Website is one thing, maintaining it another.
We can help you ensure your Website is always up to date and consistently meeting the need of your customers.
We can do this for you or create a content management system that allows you to do it yourself.
Take a look at our work now
Our samples say more about our work than we can ever do. Take a look at some of these and then talk to us at Contact Point.
You are under no obligation for trying to improve the quality of your business.
Contact Point Helping you grow your business