Case Studies
Over the years, Contact Point IT Services has provided solutions to many, many businesses allowing them to interact more effectively with customers, suppliers, staff and 3rd parties. To give you some examples of our work, please review the case studies below, which relate to our most recent projects.
Testimonials
"Contact Point really understands the needs of the customer. Heather Maloney listened to us and provided simple solutions in such a cost effective and timely manner. Ever patient and responsive Heather, provided us with a range of options that suited us. Heather reviewed our website and looked at ways to optimise its functionality with a range of ideas. We adopted everything Heather Maloney recommended and have plans to do more work with Contact Point. I highly recommend Contact Point to any business ." - Marianna Costa, HJ Langdon., January, 2008.
"Around the end of September last year, we selected Heather Maloney at Contact Point to carry out the necessary changes to bring our web-site up to year 2007 standard to also have the appearance of our web-site consistent with our new Company Branding, to see the main product groups at a glance, to speed up the navigation around the web-site, and to provide a more direct method of communicating with Rapini via email contact.
We selected Heather for her ability to see quickly where and how our old web-site could be improved, her preference to work with small to medium sized businesses, and her cost effective pricing in carrying out the necessary work.
Heather has been great to work with, has been very professional, efficient, and kept her side of the agreement by being ahead of us all the way along. Heather indicated that the job could be completed within 8 weeks, but needed us to keep pace which we found difficult to do.
We still have some things to do to complete the exercise and tidy up some of the pages, but we are very happy with the result. The added benefit is that we are now in a position to make changes whenever we need to." - Harley Clappison, Rapini Pty. Ltd., January, 2007.
"As required by anti-spam regulation, eNudge's simple and effective unsubscribe function... is a real Godsend.
Not only will we continue to use eNudge for our SMS campaigns, we have referred several of our premium Members..." - Marc Dussault, Jay Abraham Asia Pacific Pty Ltd, December, 2006
"Working with Contact Point has been a great pleasure. They really understood my business and went out of their way to understand the needs of my customer. I have a fantastic, easy to navigate site and I am very happy with it. The functionality on the site is fantastic and Contact Point suggested many new ideas and options which have really added value to my business and to my customers' experience." - Angela Pepper, Perfectly Pregnant Pty. Ltd., January, 2006.
"Contact Point conducts their business very professionally, whilst maintaining a friendly and easy to deal with manner. They were extremely efficient and cost effective in the development of my site and also offered many great suggestions for improvements. I would recommend Contact Point to anyone wanting professional IT service from friendly and easy-going people. Thanks!" - Dean Lanyon, January, 2006.
"Kelly Hazell Lawyers engaged Contact Point to design and build its website. A representative of Contact Point visited us at our offices at a time convenient to us, took our instructions on desired look and feel and worked with us to deliver what we wanted at a reasonable price (within the agreed budget). Contact Point took us through each stage of the process in detail and kept us fully informed on progress. We found them to be very approachable and pleasant to deal with. In particular, Contact Point's suggestions and advice on the design of our website and the organisation of our content was invaluable in helping us to get the professional web presence we needed without taking up too much of our time. Contact Point's approach gave us great peace of mind, allowing us to get on with the business of establishing a successful legal practice." - David Kelly, May 2006.
"Contact Point have been wonderful to deal with. They made sure they understood our needs and then ensured that every step was carried out efficiently and effectively, at all times focusing on our needs. I would recommend Contact Point to anyone wanting a first class professional IT service from people who really care about their customers." - AAA Publishing Pty. Ltd., September, 2005.