Case Studies
Over the years, Contact Point IT Services has provided solutions to many, many businesses allowing them to interact more effectively with customers, suppliers, staff and 3rd parties. To give you some examples of our work, please review the case studies below, which relate to our most recent projects.
Testimonials
Congratulations and thank you so much for the great job you have done over the last weeks in re-vamping my web site www.bygonestays.com.au I’m so excited that today we went live with my ‘new-look’ site and this has all been achieved thanks to you and your artistic abilities.
The effort that you and the team at Contact Point have put in to try and ‘work’ to my schedule has been ‘over and above’. No matter how many times I asked you to change or add some item, you took my requests and made the changes for me, sometimes I’m sure you must have’ cringed’ when you received an e-mail from me….but you always helped with a ‘smile’ not that I could see but your attitude told me you were anyway.
So a special thanks to Heather& Tess for a job well done, for producing a great product that I am proud to have on-line. Thanks also for all your positive ‘feed back’ as you worked with me to meet my requirements for the site.
I will have no hesitation in recommending Contact Point to anyone I know that may need web page production, good luck with your future. Ann Petty, By-Gone Stays - May, 2010
At Networking World we are NOT an easy customer for an email mailing system. Our weekly event update goes out in three different editions to over 2,500 subscribers every
week. We wanted a specific branding look, not an out of the box template. PLUS, because we sell advertising space, the formatting needed to be especially quick and easy to
change, (with no technical ability required) and provide unlimited link tracking ability. In addition, like most businesses we need integration to web-forms, auto-responders,
the ability to send out email campaigns and of course, detailed email opening and tracking abilities. AND we don't have a big budget.
So how has eNudge stood up to the test? I have been using e-Nudge for just over a year now (having used several of the "Big Name" Brands over the past four years). And
I couldn't be happier.
- It does EVERYTHING I need it to do.
- It is simple and easy to use and competitively priced.
- Most importantly the owner (Heather Maloney) is another Aussie small business owner just like me. If we have a problem there is a helpful person on the end of the phone or email instantly - no having to wait until the wee small hours of the night to talk to someone in another country. Plus Heather is constantly looking for ways to improve the system and we (her customers) are involved. She is genuinely interested in providing a service that meets the needs of her clients.
No matter what your business size or newsletter requirements I strongly recommend that you check out e-Nudge. I certainly won't be going anywhere else!
Brenda Thomson CEO and founder Networking World, February 2010.
The re-build of my www.glowwomensfitnessonline.com.au website is the 7th website I have had built. I wish I had discovered Contact Point before website number one! Many web builders promise the world and leave you frustrated, angry and without the website you originally asked for. Heather made the whole process seamless from start to finish offering fantastic solutions to some of the functionality needs I required for my new site. Heather was also on hand when the switch over process took place to deal with any glitches that a new site can sometimes throw up and dealt with them as quickly as I required. Early next year I will require a new site for Crunch Men's Fitness Online and I wouldn't dream of going anywhere else to have the site built. Michelle Hext, Glow Women's Fitness Online - October 2009
I'm really pleased with the website. The re-design was done within a great time frame and is working beautifully, have had lots of positive feedback from clients, contractors and friends. - Linda Bernardi, Commercial Health Project, 1st October, 2009
Our needs always catered for and nothing was ever too much trouble. We were delighted with the prompt and personal service we received. Our expectations were exceeded and we feel our website is a true representation of who we are and the services we provide. We would unreservedly recommend Contact Point to anyone. Cynthia, Clare and Gabby, Vocal Harmony Works June 2009
"Contact Point really understands the needs of the customer. Heather Maloney listened to us and provided simple solutions in such a cost effective and timely manner. Ever patient and responsive Heather, provided us with a range of options that suited us. Heather reviewed our website and looked at ways to optimise its functionality with a range of ideas. We adopted everything Heather Maloney recommended and have plans to do more work with Contact Point. I highly recommend Contact Point to any business ." - Marianna Costa, HJ Langdon., January, 2008.
"I wanted to tell you how impressed I was with the new website you built for Note Couture. It looks brilliant (and has brought great kudos from my clients), its' functionality is superb, but best of all, the Administration area has simplified my life greatly. The uploading of new images on my previous website took hours, but this is now done in a matter of seconds on the new website - I'm ecstatic at the time saved.
Your professionalism, support, calm demeanour and explanation of each step during the process (in easy to understand language) was greatly appreciated.
Additionally I have found enudge to be an easy to use vehicle for my monthly newsletters to customers; well done on creating such a great facility.
I look forward to our continuing relationship in the future.
Sincerely, Julie Forbes, Note Couture. November, 2007.
"Around the end of September last year, we selected Heather Maloney at Contact Point to carry out the necessary changes to bring our web-site up to year 2007 standard to also have the appearance of our web-site consistent with our new Company Branding, to see the main product groups at a glance, to speed up the navigation around the web-site, and to provide a more direct method of communicating with Rapini via email contact.
We selected Heather for her ability to see quickly where and how our old web-site could be improved, her preference to work with small to medium sized businesses, and her cost effective pricing in carrying out the necessary work.
Heather has been great to work with, has been very professional, efficient, and kept her side of the agreement by being ahead of us all the way along. Heather indicated that the job could be completed within 8 weeks, but needed us to keep pace which we found difficult to do.
We still have some things to do to complete the exercise and tidy up some of the pages, but we are very happy with the result. The added benefit is that we are now in a position to make changes whenever we need to." - Harley Clappison, Rapini Pty. Ltd., January, 2007.
"Kelly Hazell Lawyers engaged Contact Point to design and build its website. A representative of Contact Point visited us at our offices at a time convenient to us, took our instructions on desired look and feel and worked with us to deliver what we wanted at a reasonable price (within the agreed budget). Contact Point took us through each stage of the process in detail and kept us fully informed on progress. We found them to be very approachable and pleasant to deal with. In particular, Contact Point's suggestions and advice on the design of our website and the organisation of our content was invaluable in helping us to get the professional web presence we needed without taking up too much of our time. Contact Point's approach gave us great peace of mind, allowing us to get on with the business of establishing a successful legal practice." - David Kelly, May 2006.
"Working with Contact Point has been a great pleasure. They really understood my business and went out of their way to understand the needs of my customer. I have a fantastic, easy to navigate site and I am very happy with it. The functionality on the site is fantastic and Contact Point suggested many new ideas and options which have really added value to my business and to my customers' experience." - Angela Pepper, Perfectly Pregnant Pty. Ltd., January, 2006.
"Contact Point conducts their business very professionally, whilst maintaining a friendly and easy to deal with manner. They were extremely efficient and cost effective in the development of my site and also offered many great suggestions for improvements. I would recommend Contact Point to anyone wanting professional IT service from friendly and easy-going people. Thanks!" - Dean Lanyon, January, 2006.